Operand / independent technical practice

Rudy Dubé.
Solutions engineer.

I work between institutional users and engineering teams. At Safe, I lead technical support across the API, SDK and protocol. I also build tools for blockchain operations, AI workflows and market infrastructure.

Selected work
5+years in web3 infrastructure
$50M+recovery operations supported
$100M+tokenized assets across client onboarding
20+tools available to production agents

01 — Selected work

Systems I have designed, built and operated.

01Rust / trading infrastructure

hl-cli

A Hyperliquid terminal built in Rust. It includes WebSocket streaming, EIP-712 signing, trailing stops, circuit breakers and an agent interface for account analysis and execution workflows.

02AI / market intelligence

SCALAR

A private market-intelligence platform built with FastAPI, Next.js and Supabase. Its agents produce scheduled assessments, alerts and post-trade analysis; execution remains gated behind explicit controls.

03EVM / signing tooling

safe-tui

An air-gapped terminal for reviewing and signing Safe transactions. It supports Ledger signing, EIP-712 transaction flows and a natural-language interface.

02 — Experience

Roles across infrastructure support, institutional onboarding and technical operations.

01

Head of Support

Safe Labs · 2025 — now

Technical point of contact for institutional clients and integrating developers across Safe's API, SDK and protocol. I scope integrations, debug smart-account transaction flows and turn recurring issues into product requirements.

02

Technical User Support Manager

Safe · 2024 — 2025

Supported recovery operations during the Bybit incident, working across engineering, security and external teams. I also built internal diagnostic tooling and recruited a team of technical contractors.

03

Technical Support Consultant

Tokeny Solutions · 2022 — 2024

First technical hire. I owned enterprise onboarding for banks and funds using tokenization infrastructure, wrote reference documentation and built support automation that reduced resolution times.

04

Earlier roles

BeyondWords · Blockchain.com · 2020 — 2022

Product onboarding for an AI text-to-speech platform, followed by wallet operations, transaction tracing and fraud support at Blockchain.com.

03 — Contact

Get in
touch.

rudy@operand.agency
Operand is the independent technical practice of Rudy Dubé.© 2026 Operand